ACCOMMODATION

Our comfy spacious kennels are all completely covered and secure in an air-conditioned and heated building.


Each of our kennels has adjoining sleeping quarters allowing the dogs both warmth and space and also a chat with the neighbours if they wish. Each room comes with its own Kuranda bed, snuggly blankets, water bowl and of course a very high standard of cleanliness at all times.


We have three different kennel sizes, small for the pocket rockets, standard for the medium-large dogs and large for the giant dogs or multiple pet families. The radio is left on all day for extra company and soothing music is played throughout the night to send them off to sleep with pleasant dreams.


All dogs are house individually unless from the same family. They must be able to  be fed together and not fight or harass one another to be eligible for twin share.


We will NOT house 2 entire/undesexed dogs in twin share accommodation.


In high energy environments such as kennels hormone levels rise and dogs tend to become roudy and fight. We wish all our campers a happy visit therefore will not tollerate fighting between siblings. If any twin share dogs are seen to be fighting or harassing continuously, they will be moved into individual accommodation as soon as possible and owners will be charged the difference upon collection of their pets. (we will also notify via email and/or text if this does become an issue)


We welcome any breed of dog OVER THE AGE OF 5 MONTHS (with the exception of Bull Terriers - see below)


MEDICATIONS

Dogs on medication are more than happily catered for including diabetic/insulin dependent animals as our staff have veterinary nursing experience and are more than happy to cater to their needs. ALL medication MUST be provided in it's original prescibed packaging with enough for a few days extra in case of emergency.


We prefer you not to bring any bedding or toys as we provide everything your fur-kids will need for the duration of their stay. You are however welcome to bring your pets favorite doggy jumper during the winter months for extra warmth.


(If your dog doesn't have one we can provide one free of charge on request, however, if your dog chews and destroys the jumper we ask for a small $15 replacement fee)


Stuffing/Bean filled beds are STRICTLY prohibited...

VACCINATIONS

Our guests must be fully vaccinated with a C5 Vaccination, wormed with an intestinal wormer and have tick prevention in place.


(C5 Vaccination coverage = Distemper, Hepatitis, Parvovirus, Bordatella & Parainfluenza)

RATES AS AT 1st July 2024


Small Dogs                Under 10kg                $36.00 per day


Medium Dogs            Under 26kg                $38.00 per day


Large Dogs               Under 38kg                $40.00 per day


Giant Dogs                Over 38kg                  $42.00 per day




TWIN SHARE


must be from the same family, desexed and be able to be fed together with no issues in order to be eligible for twin share



Small Dogs                                 $68.00 per day


Medium Dogs                             $72.00 per day


Large Dogs                                 $76.00 per day


Giant Dogs                                 not available


*** Fees are charged per calendar day inclusive of day of arrival and day of departure irrespective of time dropped off or collected ***


*** PLEASE NOTE: weights are as a rough guide only. Some dogs weigh less but require the same amount of food as the next catagory, therefore will be charged at the higher rate. We need to cover our costs but also need to make sure dogs are being fed the correct amounts. A knee height dog weighing 9.5kgs requires more food than a 'small dog' and would drastically lose weight if fed at the rate of a small dog. We only want the best for our guests after all!

MENU

Breakfast:  Tasty Snack

Dinner:       Colour and/or Grain Free Dry Biscuits with a gourmet mix of chicken mince, rice and vegetables

Christmas: Each guest recieves a special Christmas treat




PAMPERING

All dogs staying for a period of seven days or more will receive a bath and blow dry (if possible) prior to departure for a reduced cost of $10.


We also offer a range of optional extras such as marrow bones or pupsicles for your pet during their holiday. These can be ordered when making your booking through our customer portal.


TAKE NOTE:


As we are a boarding facility, for the safety and comfort of our guests, we require all pets to be clean, well groomed and produce a current C5 vaccination certificate AT or PRIOR TO check-in.


Pets with badly matted hair, ticks, fleas or uncomfortably long nails will have matts removed and/or nails clipped or a tick wash during their stay at the owners expense. This will be payable upon check-out.




Our guests LOVE their visits to the dog hotel, and more importantly; your dog will always be happy and excited to see you at collection, this is a great sign, if your pet had been having a dreadful time, they would be depressed and wouldn't have the energy to be happy to see you. When they walk out the gate feeling excited (or they don't wanna leave) you know it has been a great holiday for them as well as for you.


For the safety of all out guests please ensure all dogs are brought into the facility ON LEASH